Privacy Policy

Last Updated: 1 Jan, 2025

Brivo (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform and services (“Services”). Please read this policy carefully to understand our practices regarding your information.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you register for an account, use our Services, or contact us, we may collect:

• Name

• Email address

• Phone number

• Payment details

• Business information (e.g., company name, address)

1.2 Non-Personal Information

We automatically collect certain non-personal data when you use our platform, including:

• Device information (e.g., browser type, operating system)

• IP address

• Cookies and usage data (e.g., pages visited, time spent on our platform)

1.3 Third-Party Information

We may receive information about you from third parties, such as payment processors or integration partners.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our Services

• Process payments and manage billing

• Respond to inquiries and provide customer support

• Send updates, promotional materials, or important notices

• Monitor and analyze usage patterns to enhance user experience

• Ensure security and prevent fraud

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

3.1 Service Providers

Third-party vendors who perform functions on our behalf, such as payment processors, hosting providers, and analytics services.

3.2 Legal Obligations

We may disclose information if required to comply with legal obligations, enforce our terms, or protect our rights, property, or safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve the functionality and performance of our Services

• Personalize user experience

• Analyze traffic and usage patterns

You can manage or disable cookies through your browser settings; however, this may affect the functionality of our platform.

5. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

• Access, update, or delete your personal information

• Object to or restrict data processing

• Withdraw consent for data processing where applicable

• File a complaint with a data protection authority

To exercise your rights, please contact us at [privacy@brivo.com].

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

9. Children’s Privacy

Brivo is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the data promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Brivo Privacy Team
Email: support@brivohq.com